PRIVACY POLICY
1. Introduction
This Privacy Policy applies to all the products, services, websites and apps offered by WSA RPUK Limited trading as Standtosprint (“Standtosprint”) except where otherwise noted. We refer to those products, services, websites and apps collectively as the “services” in this policy.
References to "data" in this Privacy Policy will refer to whatever data you use our services to collect, whether it be survey responses, data collected in a report or a form, or data inserted on a site hosted by us . Reference to personal information or just information, means information about you personally collected from you by us for the performance of our obligations to you in relation to our services and for billing.
2. Information we collect
2.1 Who are “you”?
(i) You subscribe to a service (on behalf of the company as specified in the order form you submit) from Standtosprint and you either request a creation of a report based on a particular search criteria or you directly create reports, forms, applications, or questionnaires
(ii) You are just visiting one of our websites because you are curious.
2.2 Information we or our partners/service providers collect about you.
• Contact Information (for example an email address).
You might provide us with your contact information, whether through use of our services, a form on our website, an interaction with our sales or customer support team, or a response to one of Standtosprint’s own surveys.
• Usage information.
Usage information about you whenever you interact with our websites and services. This includes which webpages you visit, what you click on, when you perform those actions, what language preference you have, what you buy and so on.
• Device and browser data.
Information from the device and application you use to access our services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address,system and performance information, and browser type. If you are on a mobile device we also collect the UUID for that device.
• Log Data.
Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.
• Referral information.
If you arrive at a Standtosprint website from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.
Information from third parties and integration partners.
We collect your personal information from third parties where, for example, you give permission to those third parties to share your information with us or where you have made that information publicly available online.Account Information
• Registration information.
You need a Standtosprint account before you can use Standtosprint services. When you register for an account, we collect your first and last name, username, password and email address.
• Billing information.
If you make a payment to Standtosprint, we require you to provide your billing details, a name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date or a bank account number). If you provide a billing address, we will regard that as the location of the account holder to determine which Standtosprint entity with whom you contract and the sales tax, if applicable, to be applied to your purchase.
• Report/form/application data.
We store your survey/form/application data (questions and responses) for you and provide analysis tools for you to use with respect to this data.
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3. How we use the information we collect
We process personal data about you either with your consent or in order to:
• Fulfill our contractual responsibility to deliver the services to you;
• To pursue Standtosprint’s legitimate interests of:
• improving service experience; and
• developing new products and service features.
We don’t use these types of tracking and third party cookies on our websites however some of our service providers and pattners may do so:
Cookies and Similar technology.
Third party data and advertising platforms that we work with may use or combine multiple technologies, such as cookies, page tags, mobile identifiers and IP addresses to infer users’ common identities across different services and multiple devices such as tablets, browsers, and mobile phones. We may do so, for instance, to tailor ads to users, to enable us to determine the success of our advertising campaigns and to improve upon them. These third party data and advertising platforms may sometimes use data that we provide to them in order to improve their technologies and their ability to match common devices to users.
We process your personal information in the following categories of data for legitimate interests pursued by us, which are described in detail in this Privacy Policy. We have undertaken to ensure that we place clear limitations on each of these uses so that your privacy is respected and only the information necessary to achieve these legitimate aims is used. Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.
Contact Information.
We use contact information to respond to your inquiries, send you information as part of the services, and send you marketing information (for as long as you do not opt-out).
How you use our services.
We use information about how you use our services to improve our services for you and all users.
Device and browser data.
We use device data both to troubleshoot problems with our service and to make improvements to it. We don’t but our partners and suppliers may also infer your geographic location based on your IP address.
Referral information.
We use referral information to track the success of our integrations and referral processes.
Third parties and integrations.
We collect and use information from third parties and integration partners to:
• To personalize our services for you; and
• Ensure you can use our service in conjunction with other services.
Service and Marketing uses.
• Profiling. We combine information about you from third party sources with information we hold about you to create a user profile, which will help us to make our sales and marketing efforts more relevant to you and to personalize and improve your service experience.
• Machine learning. We use machine learning techniques on certain data in order to provide users with useful statistics and more relevant insights from the data they have collected using our services and to optimize our marketing campaigns and for fraud detection.
• To manage our services we will also internally use your information and data, for the following limited purposes:
• To enforce our agreements where applicable.
• Legal uses.
To respond to legal requests or prevent fraud, we may need to use and disclose information or data we hold about you. If we receive a court order or other legal request, we may need to inspect the data we hold to determine how to respond.
We collect and use the following on the basis that we have to use this information in order to fulfill our contract with you:
• Your Account Information.
We need to use your account information to run your account, provide you with services, bill you for our services, and contact you about your service or account. We occasionally send you communications of a transactional nature (e.g. service-related announcements, billing-related matters, changes to our services or policies, a welcome email when you first register). You cannot opt out of these communications since they are required to provide our services to you.
• Your Profile.
We process other aspects of your account information (like the personal information you provide about your job, your company, and your marketing preferences) as well as information obtained from public sources and useful marketing information as well as to make other product, feature and service recommendations to you and your organization to optimize use of the services we offer.
You can object to us using your information as described above but in some cases, our ability to fully and properly provide our services to you may be impacted if you do not want us to collect or use the above data.
• 3.3 Visitors
We process personal data about you where:
• You have consented or;
• Standtosprint’s legitimate interests of:
• improving service experience; and
• developing new products and service features.
In each of the instances where we describe how we use your data in this Privacy Policy, we have identified which of these grounds for processing we are relying upon.
When you have consented we collect and use the following information about you:
• Contact Information.
We use contact information to respond to your inquiries, send you information as part of the services, and send you marketing information (as long as you have agreed to this at the point of providing your information and for as long as you do not opt-out).
Examples
We provide your email address to a member of our sales team who will contact you if you submitted an inquiry through one of the online forms on our site. You will also receive marketing communications from us if you have consented to this at the point where you provided your information. We will always provide you with the means to opt-out of this marketing at any time.
• Cookies and similar technology.
We or third party data and advertising platforms that we work with may use or combine multiple technologies, such as cookies, page tags, mobile identifiers and IP addresses to infer users’ common identities across different services and multiple devices such as tablets, browsers, and mobile phones. We may do so, for instance, to tailor ads to users, to enable us to determine the success of our advertising campaigns and to improve upon them. These third party data and advertising platforms may sometimes use data that we provide to them in order to improve their technologies and their ability to match common devices to users.
We process your personal information in the following categories of data for legitimate interests pursued by us, which are described in detail in this Privacy Policy. We have undertaken to ensure that we place clear limitations on each of these uses so that your privacy is respected and only the information necessary to achieve these legitimate aims is used. Our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.
• Device data.
• We use device data both to troubleshoot problems with our service and to make improvements to it. We also infer your geographic location based on your IP address. How you use our services.
We use information about how you have interacted with our websites to improve our website services for you and all users. Some examples relevant to you:
Examples
We collect information about the webpages you have visited and your activity on our sites at an aggregate level. We collect this information so that we can track the most visited and most useful parts of our website to identify what are our most popular services.
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4. Information we share
We do not share your information or data with third parties outside Standtosprint except in the following limited circumstances:
• To help us provide certain aspects of our services we use our affiliates and trusted key partners – in particular, we engage third parties to:
• facilitate our email collectors for sending surveys by email to Respondents.
• facilitate customers in making credit card payments.
• deliver and help us track our marketing and advertising content.
• help us track website conversion success metrics.
• manage our sales and customer support services to you.
• We also may have to share information or data in order to:
• meet any applicable law, regulation, legal process or enforceable governmental request.
• enforce applicable policies, including investigation of potential violations.
• detect, prevent, or otherwise address fraud, security or technical issues.
• protect against harm to the rights, property or safety of our users, the public or to Standtosprint and/or as required or permitted by law.
• facilitate a sale, merger or change in control of all or any part of our company or business or in preparation for any of these events.
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5. Cookies
Don’t currently use this but our partners and service providers may use cookies and similar technologies on their websites or services.
Cookies are small bits of data stored on the device you use to access our services so repeat users can be recognized.
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6. Security
We use industry standard online storage tools such as google drive, dropbox and others and we ensure that the security passwords are often changed to ensure good level of security.
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7. Data Retention
If you subscribe for or services, we will hold your details on account for up to 6 years for legal reasons. Your data including personal data shall be stored in google drive on google’s standard google drive terms.
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8. Safety of Minors
Our services are not intended for and may not be used by minors. “Minors” are individuals under the age of 18 (or under a higher age if permitted by the laws of their residence). Standtosprint does not knowingly collect personal data from Minors or allow them to subscribe. If it comes to our attention that we have collected personal data from a Minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact us.
9. Data Transfers and Privacy Shield Certification
Your information and data may be processed in and transferred or disclosed in the United States and countries in which our service providers are located or have servers. We use services such as Google drive in ordee to maintain your Personal data that you provided in order to subscribe.
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10. Changes to our Privacy Policy
We can make changes to this Privacy Policy from time to time. In circumstances where a change will materially change the way in which we collect or use your personal information or data, we will send a notice of this change to all of our subscribers.
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11. Personalized marketing
You can opt-out from direct marketing in your account and we provide opt-out options in all direct marketing emails.
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12. Your rights
You have certain legal rights to obtain information about whether we hold personal information about you, to access personal information we hold about you, and to obtain its correction, update, amendment or deletion in appropriate circumstances. Some of these rights may be subject to some exceptions or limitations. We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request).
Rights which you are entitled to are:
• Data access rights
• Right to restrict processing
• Right of Rectification
• Right to Erasure (Right to be Forgotten)
• Right to object to processing
• Right to withdraw consent; and
• Data portability rights